Ask a question

Consumer Insights is the default page of your workspace. It answers one question by consulting up to three sources at once and merging what they found into one answer.

The Consumer Insights page with its source cards and composer
The Consumer Insights page with its source cards and composer

Sources

SourceWhat it readsWho makes it available
DocumentsThe Insights files of your LibraryAnyone: add files in the Library
Market dataThe datasets assigned to your workspacealphabrand, on request
Google TrendsSearch interest by market, up to 2 markets and 5 terms per questionalphabrand, on request

The source cards above the composer tell you which ones are available. A dimmed card shows the reason.

Asking

The source chips under the composer, with the Insights source menu open
The source chips under the composer, with the Insights source menu open
  1. Type your question. Include the market, the category and the period: "How is our premium gin range selling in France since January, and what do consumers say about it?".
  2. Optionally pin or turn off a source with the chips under the composer. Auto lets alphabrand decide which sources are relevant. Pinned always runs. Off never runs for this question.
  3. Press Enter. The first question creates a thread and opens it.

One question runs at a time per thread. The composer shows Waiting for the current answer… until it finishes. You can leave the page: the answer keeps running and is there when you come back.

Good questions

  • Scope them: market, category, brand, period.
  • Say what you want to decide: "so we can choose between X and Y".
  • Ask one thing at a time. Split "tell me everything about aperitifs" into two or three questions.
  • Follow up in the same thread for depth. Start a new thread when the topic changes.